As dificuldades de comunicação entre a equipe de saude e os pacientes com surdez: um desafio para a humanização do atendimento.

Abstract

This study of review literature search show the difficulties encountered by a multidisciplinary health team while communicating with deaf patients and importance of the use of the Brazilian Language of Signs (Libras) in the institutions of health like a factor of social inclusion and of humanization of the service given by the professional to offer a quality service to them. Once this takes place, people will feel included in society as well as in health care we emphasize the importance of sign language as a tool to help health professionals communicate with the deaf, making the description of health problems more easily understood these patients. There aimed to quote the legislation that grant rights to the deaf; and to make aware the nurse of the degree of relevance of the apprenticeship and use of the LIBRAS, so a quality service to a Hearing Deficient is made easy and favored, when there is communication between nurse-user. The used method went to bibliographical revision of nineteen literatures found through the Virtual Library in Health (BVS) and in books. After reading, we realize the great lack of professional nurses that contains in his curriculum the discipline of Libras, and thinking that the knowledge of this is of basic importance in order that nurse-user establishes bonds of confidence between nurse-user, realize that the true humanized and integral service of the user deaf must include the use of the Libras.